Legal

Refund Policy

Last updated: January 1, 2024

At LuckyRJ, we strive to ensure your satisfaction with our digital products and services. This Refund Policy outlines the terms and conditions for cancellations and refunds.

Cancellation

You may cancel your order for digital products at any time before the product is delivered or accessed. Once a digital product has been delivered or accessed, cancellations are no longer accepted.

For subscription-based services, you may cancel at any time. Your access will continue until the end of the current billing period.

Refund Eligibility

Refunds may be issued under the following circumstances:

  • The digital product is defective or does not match its described specifications
  • You were charged incorrectly or duplicate charges were made
  • The service was not delivered within the promised timeframe
  • You request a refund within 7 days of purchase and have not accessed the product

Refund Process

To request a refund, please follow these steps:

  1. Contact us at hello@luckyrj.com with your order details
  2. Include the reason for your refund request
  3. Our team will review your request within 3-5 business days
  4. If approved, the refund will be processed to your original payment method within 7-10 business days

Non-Refundable Items

The following are not eligible for refunds:

  • Free digital products or resources
  • Products that have been fully accessed or downloaded
  • Services that have been fully rendered
  • Gift cards or promotional credits

Contact Us

If you have any questions about our Refund Policy, please contact us at hello@luckyrj.com.